Refund policy

Ominira Naturals takes pride in ensuring that we maintain a high level of quality control by making sure your haircare products arrive to you in the best condition.

To ensure we continue to maintain this we are unable to accept returns, refunds or exchanges. With the exception that if you refuse your parcel at the point of delivery then a full refund minus the associated shipping costs occurred by us can be provided.

In the instance that you are unsatisfied with your products then we do offer protection under our 90-Day Money Back Guarantee, please email us at hello@ominiranaturals.com within 90 days of receiving your order.

Alternatively, if your parcel does arrive to you damaged/defective/lost in transit please kindly file a claim using the following link: https://tracking.tryhutch.co.uk/ominira-naturals

We endeavour to respond within 3 business days.

Your satisfaction is our absolute and upmost priority.