Shipping Policy


Please note we cannot ship to APO or PO Boxes

I received my parcel but it is damaged/leaked in transit/items missing/never delivered:

The quickest and easiest way to rectify this is to complete this form here.

How long does shipping take?

Total Delivery Time = Processing Time + Transit Time (excluding weekends and UK Bank Holidays)

Processing Time: Please allow 2-3 days to prepare and ship your order

Transit Times (AFTER processing time):

UK:

Royal Mail: 2 Working Days

DPD: 1 Working Day

US:

USPS: 5-7 Working Days

DHL: 3-5 Working Days

Canada:

DHL: 3-5 Working Days

EU:

Royal Mail: 5-7 Working Days

DHL: 3-5 Working Days

ROW:

DHL: 3-5 Working Days

*All customers are responsible for all customs and duty fees that are incurred during transit, we are unable to determine what amount this will be, for a rough estimate please click here.

Customers will receive a tracking code with their order confirmation. Please make sure that you enter your full address correctly before ordering and contact us via the email below if you have any problems.

Shipping Prices

United Kingdom

RoyalMail 48 Tracked - £3.99

DPD Next Day - £9.75

Orders over £100 - FREE

United States

Orders below 1kg (irrespective of price) - £8.99

Orders between 1-2kg (irrespective of price) - £12.99

Orders over £100 - £4.50

Orders over £200 - FREE

Canada

£19.99

Orders above £80 - £12.99

Orders over £200 - FREE

EU

Orders below 2kg - £16.99

£19.99

Orders above £100 - £10.50

Orders above £150 - FREE

Africa & Colombia

£57.50

Orders above £70 - £24.99

Orders above £200 - FREE

South Africa,  Asia, Aus & NZ

£47

Orders above £60 - £19.99

Orders above £200 - FREE

RoW

£19.99

Orders over £80 - £12.99

Orders over £200 - FREE

If your country is not listed please send us an email.

 

Davies Hair Care Limited 

Company number 12605081