Refund policy

Ominira Naturals takes pride in ensuring that we maintain a high level of quality control by making sure your haircare products arrive to you in the best condition.

To ensure we continue to maintain this we are unable to accept returns, refunds or exchanges. With the exception that if you refuse your parcel at the point of delivery then a full refund minus the associated shipping costs occured by us can be provided.

Alternatively, if your parcel does arrive to you damaged/defective/lost in transit please kindly file a claim using the following link:

We endeavour to respond within 3 business days.

Your satisfaction is our absolute and upmost priority.